Itil Foundation Exam Study Guide
by Liz Gallacher,Helen Morris
ISBN 13: 9781119942757
Format: Paperback (410 pages) Publisher: Sybex Published: 24 Aug 2012
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VeriSM TM Foundation Study Guide: A Service Management approach for the Digital Age
by Helen Morris,Liz Gallacher,Frank van Driel
ISBN 13: 9789401802703
Format: Paperback (232 pages) Publisher: Van Haren Publishing Published: 28 Feb 2018